Has LIC’s death claim settlement capacity reduced over the years?
In the recently released IRDA annual report for FY 2019-2020, LIC’s claim settlement ratio (CSR, death claims) was 96.69%. Since FY 2016-2017, LIC’s CSR has been decreasing. Is this a cause for concern? We investigate. Before we proceed, the reader needs to appreciate that the Claim settlement ratio is not a probability of life insurance…
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