Are clients happy with fee-only financial advisors: Survey Results

Published: August 30, 2019 at 11:33 am

Last Updated on December 29, 2021 at 4:59 pm

As readers may be aware, for the last six years I have been maintaining a list of SEBI registered fee-only financial advisors. It is a matter of great pride that hundreds of freefincal readers work with these fee-only advisors (FOAs). Recently I had requested such clients to complete a feedback form. Here are the results.

For those who may not be aware, a fee-only advisor is one that does not accept any kind of commissions from any product manufacturer and has no profit-sharing arrangement with any third-party. They are registered with SEBI as investment advisors and work only with you the client.

I am glad that 412 responses were received for the survey and except 26 of those responses all others were from clients working with FOAs on my list. I presented these survey results to gather of such advisors in Chennai on Aug 24th and 25th. Only generic information was shared with the advisors.

Fourth Fee-only India Meet Photos

Fee-only India is an informal association of SEBI registered investment advisors offering commission-free and conflict-free investment advise launched in Sep 2017. Some of them are part of my list (depending on their experience and my comfort level).


Join over 32,000 readers and get free money management solutions delivered to your inbox! Subscribe to get posts via email!
🔥Enjoy massive discounts on our robo-advisory tool & courses! 🔥

Logo of fee only india an association of fee only financial planners

Although I was the organiser of the meet, I missed most of it due to fever. Also since it was a two-day meet, not all participants (24, including non-advisors – me and FB group Asan Ideas for Wealth admin Ashal Jauhari) are found in the same photo.

FOI RIA Chennai Meet Group Photo 2Standing L to R: Basavaraj Tonagatti, Ajay Pruthi, Shashi Singh, Avinash Luthria,
Venkateshwaran Subramanian, S R Srinivasan, Upasana Mondal, Shilpa Wagh,
Preeti Zende.

Sitting L to R: V Brijesh, V Sudheer, Chandan Singh Padiyar, Pattu, Ashal, Melvin, Sriram Jayaram

FOI RIA Chennai Meet Group Photo 3

Standing from L to R: Swapnil Kendhe, Venkateshwaran Subramanian, Vikram Krishnamoorthy, Basavaraj Tonagatti, Ajay Pruthi, Shashi Singh, Gursimran Singh, Shilpa Wagh, S R Srinivasan, Avinash Luthria, Preeti Zende, Aniksha Lanjewar.

Sitting from L to R: Chandan Singh Padiyar, V Sudheer, Ashal Jauhari, Melvin Joseph, Sriram Jayaram, V. Brijesh.

Are clients happy with fee-only financial advisors: Survey Results

Two types of questions were asked: multiple-choice and short-answer. I shall present only the former here as they can be represented by charts. We have received some excellent positive and negative feedback. The planners have agreed to work on this to make their service better. So a big thank you to all participants. I shall present snippets of positive feedback and discuss negative feedback in detail in subsequent posts/videos.

Is your Fee-only Advisor (FOA) a part of the list maintained at freefincal.com

Is your Fee-only Advisor (FOA) a part of the list maintained at freefincal

How did you come to know about your FOA?

How did you come to know about your FOAWhy did you choose to work with an FOA?

Why did you choose to work with an FOA

What factors did you look at before deciding on your FOA?

What factors did you look at before deciding on your FOA

How was your experience?

How was your experienceWill you renew the contract? That is, will you go back to them for a review?

Will you renew the contract

Note many DIY approach FOAs for a second opinion and so there is no need for them to renew. Best response:

I will not renew because my FOA made me a DIY!  

Are you able to reach your planner whenever you need his support?

Are you able to reach your planner whenever you need his supportWill you recommend your planner to others in your contacts?

Will you recommend your planner to others in your contactsBrutally frank response (that advisors will appreciate more!)

I will not recommend to my contacts because they will not pay fee!

Summary

So the results as you can see are fairly encouraging. At the Chennai meet, we did not waste time feeling good about the overwhelmingly positive feedback. Instead, we talked about how the nature of the service should be made clear and how the FOAs can improve their service. More on this in upcoming videos and posts.

If you think you need help in managing your finances then pick an advisor from my list. You can choose one that speaks your mother tongue if it will make you comfortable: List of Fee-only Financial Planners in India

Do share this article with your friends using the buttons below.

🔥Enjoy massive discounts on our courses, robo-advisory tool and exclusive investor circle! 🔥& join our community of 5000+ users!
Use our Robo-advisory Tool for a start-to-finish financial plan! More than 1,000 investors and advisors use this!
New Tool! => Track your mutual funds and stock investments with this Google Sheet!
We also publish monthly equity mutual funds, debt and hybrid mutual funds, index funds and ETF screeners and momentum, low-volatility stock screeners.
Follow Freefincal on Google News
Follow Freefincal on Google News
Subscribe to the freefincal Youtube Channel. Subscribe button courtesy: Vecteezy.
Subscribe to the freefincal Youtube Channel.
Follow freefincal on WhatsApp Channel
Follow freefincal on WhatsApp
Podcast: Let's Get RICH With PATTU! Every single Indian CAN grow their wealth! 
Listen to the Lets Get Rich with Pattu Podcast
Listen to the Let's Get Rich with Pattu Podcast
You can watch podcast episodes on the OfSpin Media Friends YouTube Channel.
Lets Get RICH With PATTU podcast on YouTube
Let's Get RICH With PATTU podcast on YouTube.

  • Do you have a comment about the above article? Reach out to us on Twitter: @freefincal or @pattufreefincal
  • Have a question? Subscribe to our newsletter using the form below.
  • Hit 'reply' to any email from us! We do not offer personalized investment advice. We can write a detailed article without mentioning your name if you have a generic question.

Join over 32,000 readers and get free money management solutions delivered to your inbox! Subscribe to get posts via email!

About The Author

Pattabiraman editor freefincalDr M. Pattabiraman(PhD) is the founder, managing editor and primary author of freefincal. He is an associate professor at the Indian Institute of Technology, Madras. He has over ten years of experience publishing news analysis, research and financial product development. Connect with him via Twitter(X), Linkedin, or YouTube. Pattabiraman has co-authored three print books: (1) You can be rich too with goal-based investing (CNBC TV18) for DIY investors. (2) Gamechanger for young earners. (3) Chinchu Gets a Superpower! for kids. He has also written seven other free e-books on various money management topics. He is a patron and co-founder of “Fee-only India,” an organisation promoting unbiased, commission-free investment advice.
Our flagship course! Learn to manage your portfolio like a pro to achieve your goals regardless of market conditions! More than 3,000 investors and advisors are part of our exclusive community! Get clarity on how to plan for your goals and achieve the necessary corpus no matter the market condition is!! Watch the first lecture for free!  One-time payment! No recurring fees! Life-long access to videos! Reduce fear, uncertainty and doubt while investing! Learn how to plan for your goals before and after retirement with confidence.
Our new course!  Increase your income by getting people to pay for your skills! More than 700 salaried employees, entrepreneurs and financial advisors are part of our exclusive community! Learn how to get people to pay for your skills! Whether you are a professional or small business owner who wants more clients via online visibility or a salaried person wanting a side income or passive income, we will show you how to achieve this by showcasing your skills and building a community that trusts and pays you! (watch 1st lecture for free). One-time payment! No recurring fees! Life-long access to videos!   
Our new book for kids: “Chinchu Gets a Superpower!” is now available!
Both boy and girl version covers of Chinchu gets a superpower
Both the boy and girl-version covers of "Chinchu Gets a superpower".
Most investor problems can be traced to a lack of informed decision-making. We made bad decisions and money mistakes when we started earning and spent years undoing these mistakes. Why should our children go through the same pain? What is this book about? As parents, what would it be if we had to groom one ability in our children that is key not only to money management and investing but to any aspect of life? My answer: Sound Decision Making. So, in this book, we meet Chinchu, who is about to turn 10. What he wants for his birthday and how his parents plan for it, as well as teaching him several key ideas of decision-making and money management, is the narrative. What readers say!
Feedback from a young reader after reading Chinchu gets a Superpower (small version)
Feedback from a young reader after reading Chinchu gets a Superpower!
Must-read book even for adults! This is something that every parent should teach their kids right from their young age. The importance of money management and decision making based on their wants and needs. Very nicely written in simple terms. - Arun.
Buy the book: Chinchu gets a superpower for your child!
How to profit from content writing: Our new ebook is for those interested in getting side income via content writing. It is available at a 50% discount for Rs. 500 only!
Do you want to check if the market is overvalued or undervalued? Use our market valuation tool (it will work with any index!), or get the Tactical Buy/Sell timing tool!
We publish monthly mutual fund screeners and momentum, low-volatility stock screeners.
About freefincal & its content policy. Freefincal is a News Media Organization dedicated to providing original analysis, reports, reviews and insights on mutual funds, stocks, investing, retirement and personal finance developments. We do so without conflict of interest and bias. Follow us on Google News. Freefincal serves more than three million readers a year (5 million page views) with articles based only on factual information and detailed analysis by its authors. All statements made will be verified with credible and knowledgeable sources before publication. Freefincal does not publish paid articles, promotions, PR, satire or opinions without data. All opinions will be inferences backed by verifiable, reproducible evidence/data. Contact information: letters {at} freefincal {dot} com (sponsored posts or paid collaborations will not be entertained)
Connect with us on social media
Our publications

You Can Be Rich Too with Goal-Based Investing

You can be rich too with goal based investingPublished by CNBC TV18, this book is meant to help you ask the right questions and seek the correct answers, and since it comes with nine online calculators, you can also create custom solutions for your lifestyle! Get it now.
Gamechanger: Forget Startups, Join Corporate & Still Live the Rich Life You Want Gamechanger: Forget Start-ups, Join Corporate and Still Live the Rich Life you wantThis book is meant for young earners to get their basics right from day one! It will also help you travel to exotic places at a low cost! Get it or gift it to a young earner.

Your Ultimate Guide to Travel

Travel-Training-Kit-Cover-new This is an in-depth dive into vacation planning, finding cheap flights, budget accommodation, what to do when travelling, and how travelling slowly is better financially and psychologically, with links to the web pages and hand-holding at every step. Get the pdf for Rs 300 (instant download)